About Us

The World of Zain
Zain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region’s first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Today, as a leading provider of innovative technologies, enterprise solutions and digital lifestyle communications operating in eight markets across the Middle East and Africa, the Zain Group has a workforce of over 7,900 serving over 50.9 million active individual and business customers as of 30 June 2025.
Message from CEO
Bader Al-Kharafi
Zain Group Vice Chairman & CEO

It is with great pride that I address our Zain family.

Zain has accomplished many achievements never before encountered in the industry. Our leading pace has always been accredited to our culture, with a deep understanding that in order to improve the lives of our clients we must reflect our internal working culture and our promise for a wonderful world.

Our teams evidently understand that how we operate is just as crucial as what we accomplish. It is through the spirit of teamwork and strong sense of vision that we stride towards our goals.

Historically we have witnessed many technological disruptions that have wiped out entire industries. Operational agility is most essential in order to keep up with the speed of change and need to pivot across all areas of business.

Although we are focused on our core services, today we must recognize that Zain has not identified itself as being limited as a telecoms company, but rather a digital service provider. One that enhances all areas of its clients lives adapting them to the ever-changing interconnectivity and digital lifestyle era.

Our clients come first; identifying their needs and wants is the driving force that pulls us towards our eagerness to deliver.

Hand in hand we take the journey to pioneer the way in this fast paced environment as we pave the way towards creating value for all our stakeholders and truly honor our vision towards a wonderful world.

Board & Management

Mr. Osamah Othman Al Furaih

Chairman

Mr. Osamah Othman Al Furaih

Chairman

Mr. Osamah Othman Al Furaih

Chairman

Mr. Osamah Othman Al Furaih

Chairman

Mr. Osamah Othman Al Furaih is the Chairman of the Board of Directors of Zain Group. He joined the Board of Directors on April 11, 2023, as a representative of the Kuwait Investment Authority. He is a Senior Investment Manager at Kuwait Investment Authority of the General Reserves fund, which manages liquid investments, portfolio management, international investments and strategic asset allocation.

Al Furaih is an accomplished leader with over 23 years of experience in investment, industrial, banking, aviation sectors, tourism and hotel sectors, transportation, along with establishing new companies. In addition, he has a prosperous career in project management and development, investment, and portfolio and asset management, real estate and investment valuation, project and corporate financing, credit, securities analysis and risk forecasting across the European, American markets, and MENA.

Al Furaih was the Chairman of the Board of Directors of the Kuwait Flour Mills and Bakeries Company from 2018 until 2023. It is a state-owned group specializing in food security, and he is the Chairman of the Board of Directors of the Arab African International Bank (2024-till date).

He previously held the position of the Chairman of the Board of Directors of the Kuwait Small Projects Development Company (2014-2017), also occupied the position of a Board Member at Kuwait Airways (2018-2020) and Vice Chairman of the Board of Directors of The Arab International Hotels Company (2004-2011). He served as a board member of the Board of Directors of the Touristic Enterprises Company (2007-2013) and was a board member at Arab African International Bank from (2011-2017), Industrial Bank of Kuwait (2015-2018), the Syrian Arab Company for Hotels and Tourism, Kuwait United Poultry Company, and the Yemeni Kuwaiti Company for Real Estate Development.

Al Furaih holds a bachelor’s degree in business administration from Tennessee State University (1997) - Dean’s List. In addition, he completed finance programs at the University of Cambridge and the Economic Growth Leadership Program at Harvard University.
Mr. Bader Nasser Al-Kharafi
Mr. Talal Said Al Mamari
Mr. Bader Nasser Al-Kharafi

Role of the Chairman

The Board of Directors provides oversight of the company’s affairs and consistently works to improve and build on Zain’s strong corporate governance practices. The Board is responsible for ensuring the company is managed in such a way to preserve long-term financial returns and the success of the business overall, which will also assure the company’s longevity for its customers, employees and other stakeholders. The Board of Directors at Zain are committed to business success through the maintenance of high standards of governance and ethics.

Frequency of Meetings

There are a minimum of six regularly scheduled meetings of the Board each year with at least one meeting held each quarter, as per the CMA regulations.

Board Committees

The Board of Directors provides oversight of the company’s affairs and consistently works to improve and build on Zain’s strong corporate governance practices. The Board is responsible for ensuring the company is managed in such a way to preserve long-term financial returns and the success of the business overall, which will also assure the company’s longevity for its customers, employees and other stakeholders. The Board of Directors at Zain are committed to business success through the maintenance of high standards of governance and ethics.

Frequency of Meetings

There are a minimum of six regularly scheduled meetings of the Board each year with at least one meeting held each quarter, as per the CMA regulations.

Mr. Osamah Othman Al Furaih

Chairman

Mr. Osamah Othman Al Furaih

Chairman

Mr. Osamah Othman Al Furaih

Chairman

Mr. Osamah Othman Al Furaih

Chairman

Mr. Osamah Othman Al Furaih is the Chairman of the Board of Directors of Zain Group. He joined the Board of Directors on April 11, 2023, as a representative of the Kuwait Investment Authority. He is a Senior Investment Manager at Kuwait Investment Authority of the General Reserves fund, which manages liquid investments, portfolio management, international investments and strategic asset allocation.

Al Furaih is an accomplished leader with over 23 years of experience in investment, industrial, banking, aviation sectors, tourism and hotel sectors, transportation, along with establishing new companies. In addition, he has a prosperous career in project management and development, investment, and portfolio and asset management, real estate and investment valuation, project and corporate financing, credit, securities analysis and risk forecasting across the European, American markets, and MENA.

Al Furaih was the Chairman of the Board of Directors of the Kuwait Flour Mills and Bakeries Company from 2018 until 2023. It is a state-owned group specializing in food security, and he is the Chairman of the Board of Directors of the Arab African International Bank (2024-till date).

He previously held the position of the Chairman of the Board of Directors of the Kuwait Small Projects Development Company (2014-2017), also occupied the position of a Board Member at Kuwait Airways (2018-2020) and Vice Chairman of the Board of Directors of The Arab International Hotels Company (2004-2011). He served as a board member of the Board of Directors of the Touristic Enterprises Company (2007-2013) and was a board member at Arab African International Bank from (2011-2017), Industrial Bank of Kuwait (2015-2018), the Syrian Arab Company for Hotels and Tourism, Kuwait United Poultry Company, and the Yemeni Kuwaiti Company for Real Estate Development.

Al Furaih holds a bachelor’s degree in business administration from Tennessee State University (1997) - Dean’s List. In addition, he completed finance programs at the University of Cambridge and the Economic Growth Leadership Program at Harvard University.
Mr. Bader Nasser Al-Kharafi
Mr. Talal Said Al Mamari
Mr. Bader Nasser Al-Kharafi

Role of the Chairman

The Board of Directors provides oversight of the company’s affairs and consistently works to improve and build on Zain’s strong corporate governance practices. The Board is responsible for ensuring the company is managed in such a way to preserve long-term financial returns and the success of the business overall, which will also assure the company’s longevity

Board Committees

The Board of Directors provides oversight of the company’s affairs and consistently works to improve and build on Zain’s strong corporate governance practices. The Board is responsible for ensuring the company is managed in such a way to preserve long-term financial returns and the success of the business overall, which will also assure the company’s longevity

Our Brand

The Importance Of Our Brand
Our Vision
The Zain Values
The Brand Signature
Brand History
The Brand Name
Our Brand Culture
More Information
The Zain brand is at the heart of everything we do. It is a promise to our customers, it defines our vision, and drives our focus within the company. Our brand is our most important asset and has been valued at $3.5 billion, reflecting a 14.5% year-on-year increase, according to the Brand Finance 2025 rankings, with Zain holding a AAA- brand rating.

This remarkable valuation and recognition is testament to the investment Zain places in its brand and more importantly the appealing media campaigns; corporate sustainability, diversity, equity and inclusion initiatives; and its ongoing innovation and investment in network upgrades that result in quality mobile and data services and exceptional customer experience, making it one of the most respected and recognized corporate brands in the Middle East and Africa.
The Zain brand is at the heart of everything we do. It is a promise to our customers, it defines our vision, and drives our focus within the company. Our brand is our most important asset and has been
The Zain brand is at the heart of everything we do. It is a promise to our customers, it defines our vision, and drives our focus within the company. Our brand is our most important asset and has been
The Zain brand is at the heart of everything we do. It is a promise to our customers, it defines our vision, and drives our focus within the company. Our brand is our most important asset and has been
The Zain brand is at the heart of everything we do. It is a promise to our customers, it defines our vision, and drives our focus within the company. Our brand is our most important asset and has been